Member-only story
To: ITERATE.
A writer’s fashion to consider lovingly bidding adieu to his car
I understand that I brought my car in the week before Christmas. I am sure when I did so I made it pretty clear that I wasn’t [at the time couldn’t be] in a rush to have it fixed. That was disclosed, Justin. I’m not suggesting that my personal considerations should have any negative impact on the way you run your operations — as a customer, there’s a limit to what I can reasonably expect that you do. I couldn’t, for example, say, “Ah, I’m going on vacation to Puerto Rico for six months. Hold on to it for me and fix it in June.”
That isn’t what happened, however.
We both know that what happened is that Jack handled the diagnostic very promptly. I brought it in on the night of 12/16 and by 12/18 or thereabouts he had an initial (second) diagnosis. He had apparently attempted replacement of the 12V battery and when that didn’t resolve the issue, he traced the problem to the DC to DC converter and concluded not simply that it was broken but that that was the root of the issue.
I will note here again that I have been skeptical about this conclusion as the root of the problem from the beginning. This doesn’t mean Jack (or anyone else, for that matter) was lying or that he is a bad person. It just means that one of us is currently mistaken.
