Tesla invoices…a comparison

This is a short story. It will need a timeline later, but I’m not preparing the court case yet, I’m just trying to answer people’s concerns who want to know what happened ASAP.

The Tesla Henrietta Service Center performed work on my car without authorization and directly against my stated and written wishes. Once they did that, they claimed a fraudulent “mechanic’s lien” which can only be legally claimed via an owner’s signed authorization for repairs in New York State.

They then attempted to force me to pay an inflated price for a refurbished part (rather than the new one they said was necessary) by leveraging me with additional daily storage fees of $35. I was dismayed, and told them that I would respond as soon as I reasonably could with a written detail of my concerns.

Justin Long, the Service Manager in question, then sent me this email:

Interesting that he claims “reaching out again” and “unpaid invoice” which is fraudulent misrepresentation since this is written correspondence and I had never even been presented with an invoice! I’m also not subject to the “owner’s rights guide” because I bought the vehicle from a private party outright, and no dispute resolution or binding arbitration is at all in effect.

This message was sent less than two weeks after they performed repair work on my vehicle without my permission and against my wishes, just eight days after they received my formal written protests for having done so, and four days after the “Ready Date” printed on an invoice I was handed only three days before the “final warning.”

Is it customary to give a customer a “final warning” to remove a car which has been illegally modified in a blatant attempt to…